Almost every garage door comes with garage door sensors, including a MyQ garage door opener.
It’s one of the crucial parts of the garage door opener. In fact, the law in some parts of the world requires garage doors to include it.
But like any other hardware, the garage door sensor can stop working.
So if your MyQ garage door sensor is not working, it’s time to troubleshoot this MyQ sensor issue!
I’ll walk you through the common causes of it with solutions, so you can resolve this issue quickly!
That being said, let’s first look at why your MyQ garage door sensor stops working.
Why MyQ garage door sensor not working
There are a couple of reasons why your MyQ garage door sensor stops working. Here, we will look at each one of them, so you can determine the root cause of the problem.
After all, the sooner you figure out the cause, the faster you can take action to resolve it.
That being said, here are some of the reasons why your MyQ garage door sensor isn’t working.
1. Not proper alignment of the garage door sensor
When the LED lights of the sensor start to flicker, it’s a sign that your MyQ garage door is misaligned. Because of this misalignment, your garage door sensor isn’t working.
In order to resolve this problem, you’ll need to tighten some screws. You’ve to ensure that your MyQ garage door sensor is in the right spot!
2. Obstruction in the garage door sensors path
Any object can come between the path of the sensor and the garage door. As a result, the objects can block the communication between sensors and the garage door.
The solution? It’s as simple as keeping the area clear.
So find the objects that are obstructing the path and remove them!
3. The garage door sensors are dirty and not cleaned
The lenses of garage door sensors need cleanup from time to time, especially when they get dirty.
Mounted in your garage, these sensors are exposed to dirt, dust, and moisture.
If you find them dirty, it’s time for a quick cleanup. Just grab the soft cloth and start wiping off the dirt!
4. Issues in the Power supply
Another overlooked factor that causes garage door sensors to stop working is the power supply.
MyQ garage door relies on a constant power supply to work properly. If you experience power outages, it could cause the garage door sensor to stop working.
5. Faulty or broken garage door sensor
Generally, MyQ garage door sensors can be fixed with a couple of troubleshooting tips.
You can test if it’s working by placing any object in the sensor’s path. If it’s working, it should reverse automatically.
Besides this, it flickers the green light.
However, if the LED light isn’t blinking, it means the sensor is faulty.
One way to fix this is to ensure the wiring is properly connected. Also, make sure that it’s not damaged or loose by checking for an open or shorted wire.
Simple Solutions to fix MyQ garage door sensor not working
Earlier, I mentioned the factors that are most likely the reason why your MyQ sensor stops working.
Besides these, there are other factors that you should consider to resolve this MyQ sensor issue.
Usually, the common issue, when your MyQ sensor stops working, is usually due to the dead battery (See Solution 3).
Solution 1: Check the Internet connection
Establishing stable and strong Wi-Fi signals is necessary for your MyQ sensor to work properly.
After all, this system of garage door openers relies on a good connection to Wi-Fi.
So make sure that the Wi-Fi you’ve linked with your MyQ device is stable. If it stops working, it’ll cause the MyQ garage door sensor to malfunction.
Solution 2: Reset the sensor or device
Another way to resolve this sensor issue is to reset the sensor or the MyQ device. Though it’ll erase the saved programming you’ve set up, it’ll restore the device to its default mode.
And it should start working once it’s restored to its original settings.
Solution 3: Replace the battery of the sensor
The sensor of your MyQ garage door opener relies on a battery. This battery needs to be charged when it’s low. You can check its battery status in the MyQ app.
If the sensor stops working completely, it’s a sign that its battery needs to be changed.
So consider getting and changing the MyQ sensor battery when it’s dead. And the sensor should start working like a charm again!
Contact the MyQ Chamberlain Support
Lastly, if you’ve tried every possible solution to fix your MyQ garage door sensor and you’re still having issues, it might be time to reach out to MyQ support.
Consider contacting MyQ Chamberlain support, so they can better assist you and troubleshoot the device.
The bottom Line
It’s frustrating to deal with a flaky garage door sensor. Fortunately, with a little bit of troubleshooting and solutions, you can resolve this issue. From cleaning the sensor lenses to changing the battery, you can easily fix this sensor issue within minutes. So your family and you can smoothly operate the garage door safely. After all, the garage door sensor is crucial for safety!
