How To Reset Sensibo Sky and Air (Step-By-Step)

There’s no doubt that Sensibo has got you covered with its fantastic products – the Sensibo Air and Sensibo Sky.

Both are the great smart AC controllers available in the market today!

Personally, I’m a big fan of the Sensibo Air because of its additional PRO features.

But let’s not forget that the Sensibo Sky is also a top-notch device.

After all, both of these smart controllers allow you to control your air-con. units with just a tap!

Sometimes, though, even the most reliable gadgets run into problems.

The good news is that you can always resolve issues by performing a quick reset!

Now, if you don’t know how to, fret not!

In this post, I’ll guide you on how to reset Sensibo Sky and Air (whichever device you’re using!)

How to reset Sensibo Sky

First, we’ll start by resetting the Sensibo Sky. It’s a quick and easy procedure!

Just make sure you’ve got your smartphone handy. It’s where you’ll perform the factory reset procedure of your Sensibo Sky.

That said, here are the easy steps to factory reset your Sensibo Sky.

Using the same steps, you can reset your Sensibo Air as well.

Step 1: Launch Sensibo App on your smartphone

Step 2: Tap on “Smart Homekit” to view other options

Step 3: Tap on the “Gear” icon, which is the settings tab

Step 4: Scroll down and hit the “Remove device” option

Step 5: Take your Sensibo Sky device. And find the reset button.

The Sensibo reset button – a small pinhole – is on the side of the Sensibo Sky device!

Step 6: Using a small removal pin or a paperclip, press and hold it down for a few seconds

You should notice the blue LED light on the device flashing for a brief moment during this process.

Step 7: Finally, release the reset button

The Sensibo Sky will restart, and the reset process will be complete.

Reconfigure Sensibo Sky: Once the device has reset, you’ll need to set it up again using the Sensibo app on your smartphone. Follow the app’s instructions to connect it to your Wi-Fi network and reconfigure it.

Common issues with Sensibo Sky and Air

Just like any other smart device, Sensibo runs into some common occasional issues.

But there’s nothing to worry about!

With a few troubleshooting tips and a reset procedure, you can get your Sensibo up and running.

So, if you encounter any glitches or quirks with your Sensibo, remember that a reset can often do the trick!

That said, here are some common issues that you might encounter with your Sensibo. I’d recommend resetting the device if you encounter these issues.

Sensibo Device is already registered by another user

Sensibo devices are protected thanks to their anti-theft feature. Hence, when you try to register as a new user, your device may tell you that it’s already registered.

When this happens, you’ve got two options – reset procedure or contacting the previously registered user.

Usually, the problem gets resolved when the previously registered user releases the device ID.

Sensibo not connecting to Wifi

If your Sensibo device loses its Wi-Fi connection or experiences connectivity issues, a reset can help establish a fresh connection.

Sensibo sky not working

It’s also possible for a Sensibo device to act up. When this happens, you can try to reset the device to its factory settings.

Preparing for a Fresh Installation

Sometimes, you might move to a new place or a location. And you’d want to keep your Sensibo device with you along with your air cond. Unit.

So to do that, you’ll need to perform a reset before moving the Sensibo device to a new location. This ensures that it’s ready for the new installation.

Software or Firmware Updates 

Sometimes, firmware or software updates might also require a reset procedure. This ensures that new changes and features are applied correctly.

A reset procedure can be helpful for other various reasons

You might want to reset your Sensibo device when it experiences connectivity, glitches, or other issues.

A reset procedure can often resolve these issues by restoring the device to its default settings.

For example, if you want to start fresh with your Sensibo, a reset will wipe out any previously saved settings. So you’ll need to set up schedules or other settings from scratch!

Besides this, if you plan to sell or give away the device, a reset procedure is necessary.

Lastly, In rare cases, however, the Sensibo device might start functioning after a reset procedure if it encounters technical problems.  

The Bottom Line

I hope this step-by-step guide has been helpful. And you managed to reset your Sensibo Sky and Sensibo Air devices quickly! However, if any issue persists despite the reset, don’t hesitate to reach out to Sensibo Support. It’s because specific problems require specific solutions that you’ll find through Sensibo support. So don’t ditch your device. Instead, get it up and running with some troubleshooting provided by Sensibo.

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